LankaBangla Finance inked a deal with Infobip for better connectivity to its customers


Bangladesh’s leading integrated financial service provider LankaBangla Finance Limited has recently inked a deal with global cloud communications platform provider Infobip to add a suite of new services to the latter’s limited customer communication channels.
With the help of Infobip’s CPaaS (Communication Platform as a Service) solutions, LankaBangla Finance Limited will deliver a fast, secure, and personalized one-on-one experience to their customers. Along with Viber’s variety of interactive media messaging options, Infobip will provide email solutions to deliver rich and impactful marketing and transactional communication. With better connectivity through SMS notifications, LankaBangla Finance can strengthen its communication channels and seamlessly connect with its customers anywhere in the world. In turn, customers can experience improved, hassle-free access to the financial institution from the comfort of their homes.
The two parties signed the deal at the head office of LankaBangla Finance Limited in the presence of Khurshed Alam, Senior Executive Vice President and Head of Retail Business of LankaBangla Finance Limited and Rahad Hossain, Country Manager of Infobip, Bangladesh.
“The fusion of LankaBangla Finance with Infobip’s services will help us accelerate our digital transformation and enhance the products and services we offer,” says Khurshed Alam, Head of Retail Business of LankaBangla Finance. “We believe better connectivity and fast, personalized and engaging communication channels can help foster the customer’s confidence in our services.”